Victory Grips Return PolicyAt Victory Grips, we stand behind the quality of our products and want you to feel confident in your purchase. If something is not right, we are here to help.

Return Eligibility

Items may be returned within 30 days of delivery if they meet the following conditions:

• Item is unused and in new condition
• Original packaging is included
• Product is free of chalk, dirt, hair, odor, sweat, damage, or signs of use
• Tags, if applicable, are still attached

All returns are inspected upon arrival before a refund, exchange, or store credit is approved.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Used or worn grips
• Items showing signs of chalk, dirt, odor, pet hair, or sweat
• Items damaged through normal wear and tear
• Products returned without original packaging
• Final sale or clearance items
• Gift cards

Due to hygiene and safety standards, used grips sent back to our warehouse may be rejected and discarded. Rejected items may not be shipped back to the customer.

Exchanges

Need a different size or style? We offer exchanges on eligible items within the return window, subject to inventory availability.If the requested exchange item is unavailable, store credit may be issued instead.Victory Grips will cover the cost of return shipping for approved exchanges and store credit returns.

Return Shipping

Customers are responsible for return shipping costs only when returning an item for a refund.If you choose an exchange or store credit, Victory Grips will provide a prepaid return shipping label whenever available.Original shipping charges, duties, taxes, and customs fees are non-refundable unless otherwise required by law.

Defective or Incorrect Items

If you received the wrong item or believe your product has a manufacturing defect, please contact our support team before starting a return. Please include photos of the issue so our team can review it quickly.

Refunds

Once your return is received and inspected, refunds will be issued back to the original payment method. Please allow approximately 5–10 business days for processing after the return is delivered.If the returned item does not meet the conditions above, the return may be rejected.

Warranty

Victory Grips products are designed for high-performance training, but normal wear over time is expected. Our warranty covers manufacturing defects only and does not cover damage caused by misuse, improper care, accidental damage, or normal product wear and tear.

Need Help?

Contact the Victory Grips support team and we’ll be happy to assist with sizing, exchanges, returns, or product concerns.

START YOUR RETURN

Victory Grips EU orders ship from our warehouse in the United Kingdom.

Depending on the destination country, your order may be subject to import duties, customs fees, taxes, or Value Added Tax (VAT) when it arrives. These charges are determined by your local customs authority and are based on the laws and regulations of the destination country.

Victory Grips does not assess, collect, or control these fees, and they are not included in your order total unless otherwise stated at checkout.

If any duties, taxes, or customs charges are due, they are the responsibility of the recipient and must be paid directly to the carrier or customs authority before delivery.

For questions regarding potential import charges, we recommend contacting your local customs office before placing your order.

Orders are processed within 1-3 business days from the date the order is placed. Saturday and Sunday are NOT business days.

Within the UK we ship via Royal Mail and multiple options are available at checkout.

Within the EU we ship via FedEx Connect Plus.

Yes. International orders are processed using Shopify Managed Markets which utilizes the latest exchange rates, county specific VAT tax rates and automatically provides available shipping options based on the country. Please note, these items come directly from Shopify and we do not have the ability to control or change them. Check out our list of International Resellers to see if Victory Grips are sold in your Country.

Our current list of International Resellers can be found here.

Your grips should last a minimum of 4 to 6 months depending on intensity and volume of training, biomechanics, bar type, or substances on the bar, and storage conditions. They may last longer; however, they are not indestructible despite our best efforts to make a durable product.

We stand behind our product and care about our customers. If your grips are damaged from normal use within 6 weeks please contact us for a warranty replacement.

Fingerhole grips have a dowel effect that locks in your grip to create maximum torque, increasing performance. Fingerless grips allow for fast transitions between movements, saving you precious seconds.

We have 3 different materials. X2 is a vegan-friendly microfiber material that is breathable and provides maximum comfort. Leather is tried and true with no compromise on comfort, protection or performance.  Conquer is a rubber/microfiber material designed exclusively for No Chalk and Powder Coated bars. For more information on our materials check out our grip guide.

As gym owners ourselves we understand the variety of demands of gym owners and the benefits of a robust retail revenue stream. Please contact us at partners@victorygrips.com for available wholesale options.

The main difference is the width. The women's grips are more narrow than the men's as women typically have more narrow hands. The sizes are also not equivalent in length. Our sizing is unique, so ensure to utilize our sizing guidelines.

Yes, if you are a woman with larger hands, especially in palm width, go for the men's size. The main difference in the men's size compared to women's is the width. If this sounds like you, then follow the men's sizing.

The grips are designed to fit true to size and still give sufficient fold to create the dowel effect. Let's say you are a male and measure right at 16.5 cm. You will do fine with a men's medium. However, there are three things to consider: 1. If you are measuring for our finger hole grips and prefer a larger fold/dowel effect than average, then size up. 2. If you have very thick hands, sizing up would be recommended. 3. If you are measuring for Fingerless grips do not size up.